Do You Value The Express Goods? More Than Half Do Not Mind.

< p > < strong > different companies < a href= "//www.sjfzxm.com/news/index_c.asp" > insured price < /a > measures differ greatly < /strong > /p >

Mr. P bought a black gel player in Taobao some time ago.

He asked the store to make an equal value for the goods when they shipped the goods.

When the courier arrived, Mr. Zhou opened the box and inspecting the goods, and found that the dust-proof cover was broken, and the turntable motor could not work properly.

Fortunately, the express delivery company was very active in carrying out the insured measures. After he produced the screenshots of the shopping records, Mr. Zhou got the compensation successfully.

This compensation is very satisfactory to Mr. Zhou. "It is only worth 5/1000 of the value of the goods, and it is worth buying less than forty yuan." /p

"P > is also Mr. Zhou. After finishing the above < a href=" //www.sjfzxm.com/news/index_c.asp "> compensation treatment < /a >, he bought a wooden cabinet in Taobao, because he was not satisfied with the need to return the goods and send express.

This time, he chose another express, but the statement of logistics and insured policy made him very depressed.

According to Mr. Zhou, the express company's price protection policy for goods is to charge 3% of the insured value of the goods, and "only to lose or not to be bad".

The pport process is damaged, insured or not paid.

Obviously, it's several times more expensive than the last express company. Why is it bad? /p

< p > goods are pported by express. Different companies have different charging standards. Why is the treatment so bad? < /p >

< p > < strong > more than half of the people "damage is not serious even if" < /strong > < /p >.

< p > in this micro survey, 70 valid questionnaires were collected, of which 50 were women and 20 were male.

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< p > nearly half of the respondents said, "I am a hand chopper and Shopaholic". 40 respondents said they would protect their value when they express their valuable or fragile items.

Only two respondents often chose items damaged, and 40 said occasionally.

However, the handling of damaged goods by the courier company is somewhat unacceptable during the sending process. The 34 readers (48.57%) chose the express delivery staff to "drop off and leave the inspection opportunity", while the "no question", "repeated complaints no fruit", "repeated complaints after the compensation", accounted for 26 (37.14%), and "timely processing" only 14.29%.

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< p > "when the goods are insured by value, if they encounter damage or loss, how does the express company handle it reasonably"? The 56 readers (80%) think that the courier company should "compensate for the value of goods (based on Taobao or shopping invoices").

For those goods that are not insured, 62 readers (88.57) think that the express company should "compensate for the value of goods according to the proportion" or "full price compensation". 8 (11.42%) of the readers believe that "no compensation" is not guaranteed.

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< p > < strong > write down the supporting articles, facilitate the safeguarding of rights < /strong > < /p >

< p > Yao Fengman, Zhejiang Zexing law firm, believes that the exemption clause of the courier company's express form is part of the standard terms stipulated in the < a href= "//www.sjfzxm.com/news/index_c.asp" > Contract Law < /a >. According to the fortieth provision of the contract law, the formatted clause shall be void if the formatted clause relieves its liability, aggravates the liability of the other party, and excludes the standard clauses of the other party's main rights.

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< p > Yao Fengman said that during the logistics process, the courier company caused the damage or loss of the goods that consumers had checked. Compensation for this behavior is a major obligation of the express company, and consumer claims are the main rights of consumers.

He believes that whether the express price is insured is not a necessary condition for compensation.

The insurance price is only a way of compensation when the express company fails to fulfill the obligation of the express contract, which is equivalent to a breach clause stipulated by both the consumers and the courier company when the consignment is agreed.

Yao Fengman reminded consumers that when filling out the courier list, they must describe the items checked in detail in the column of consignment, so as to safeguard their rights.

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< p > lawyers also believe that there is no uniform standard at present. The current agreement of the express company is equivalent to the exemption clause. Although it has a certain legal effect, it can not be pferred to consumers from the perspective of reducing the consumers' losses. It is necessary to appropriately raise the ceiling of compensation to be more humane.

However, in order to avoid any trouble, it is suggested that consumers should choose the insured value when they express their valuables and fragile items.

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